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    Groups

    NICeMail Groups enable teams and individuals to communicate and coordinate more effectively while reducing the clutter from internal emails. Groups, or Distribution Lists, are organization-wide groups with a common email address accessible to a specific set of users for a designated purpose. Any email sent to the group address is automatically delivered to each group member's inbox.

    Group Types

    NICeMail provides different types of groups to meet the needs of your department. A group can include multiple members and moderators. The types of groups are:

    • Public Email Groups – Public email groups have a generic address that anyone, inside or outside the department, can access.
    • Organization Email Groups – In organization groups, anyone within the department can send emails to this group.
    • Closed/Private Email Groups – Closed groups are for communication only within group members. If someone is not a group member, they cannot send emails to this group, even if they are part of the department.
    • Moderated/Restricted Email Groups – Only the group moderators can send emails to the moderators group. Emails sent by any other person will be sent to the Moderation tab from where the moderators can approve or reject them.

    Note:

    • If you are a member of a group, you do not have the privilege to create new groups or alter the group's settings.
    • Only the Delegated Administrator(s) of a department can create and manage groups. For more information, refer here.
    • If you are a Moderator of a group, you can manage the groups for which you have been assigned the moderator role. Learn More.

     View Groups

    The Manage Groups section in NICeMail helps you view all the groups that you are a part of from one place. You will also be able to add new groups, edit/view group members, and manage the group within the confines of your role. To do this, follow the steps below:

    1. Login to https://mail.gov.in/.
    2. Click the Settings icon and go to the Groups section.
    3. A summary of each of your groups is displayed as a separate card. The group card displays the following details about the particular group:
      • Name and Icon of the group.
      • Your role in the group.
      • Members of the group.
    4. Click on a group's card to view general details and members of the group.

    Create Groups

    As a Delegated Administrator of the department, you can create groups only from the Delegated Admin Console. For instructions on how to create a group, refer to this help document.

    Add/View Members

    If you are the Moderator or Owner of a group, you will be able to view and add members to the group. Follow the steps below to add members to the group:

    1. Log in to https://mail.gov.in/.
    2. Click the Settings icon and go to the Groups section.
    3. Click on a group's card to add a member.
    4. Navigate to the Member settings page of the relevant group. All the members of the group will be listed.
    5. Search for or add members by name or email address using the search bar.

    Additionally, if you are a Moderator or Owner of a group, you can also edit the roles of members or remove them from the group.

    Edit Group

    You can edit the groups in which you are the Moderator or Owner by clicking the Group card. You can change the Group Name, Group Description, and Group icon. 

    The Advanced settings option will also be present, which will navigate to the Admin Console from where the group permissions can be modified. To learn more about a group's advanced settings, click here.

    Calendar Settings

    Group Calendar settings can only be edited by the group Owner or Moderator. Learn more.

    Admin Approval for Event creation

    Members can create events in the group calendars by default. You can choose whether these events need approval by the group admin before the event gets added to the group calendar.

    Sharing Personal Calendars with the Group

    Personal calendars that have been created by the group members can be shared with the group if required. The permission can be enabled, disabled, or set such that the calendar is shared after approval by the admin.

    Permission to Invite External Users to Group Events

    When a group event is created, you can restrict the members who are allowed to be invited to the event. You can set the permissions such that invites are sent to group users alone, to the group and organization users, or to everyone in the organization.

    Event Overlap

    You can make a choice about whether you want to allow or disallow multiple calendar events to be created for the same date and time. 

    Enable / Disable Group Calendar Notifications

    You can either enable or disable notifications for activities such as event addition, event update, or when an event is deleted from a group calendar. 

    Delete Group

    As a Delegated Administrator, you also have the option to permanently delete any group from the Delegated Admin Console.  For instructions on how to delete a group, refer here.

    Note:

    When you delete a group from NICeMail, it will be deleted from other associated applications such as Calendar, etc. The data cannot be retrieved once deleted.

    Filter Options

    You can alter the Manage Groups view to show groups of any one or more categories. Groups can be categorized based on the type of the group or your role in the group.

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