Managing NICeMail Storage

    Please note that the allocated storage of a user is based on the plan allotted by the Delegated/ Department administrator. Please reach out to your delegated/ department administrator for more details.

    Note:

    Once your account reaches 80% of its total storage capacity, any older emails exceeding this threshold will be automatically moved to govDrive on a periodic basis. For example, if your mail account has a total storage capacity of 10 GB. When your account storage reaches 8 GB (80% of 10 GB), all older emails exceeding this storage limit will be automatically moved to GovDrive.

    Mailbox storage

    You can view the overall storage used by your mailbox from the Storage Widget displayed in the left pane of your NICeMail interface. You can also choose when the Storage Widget should be displayed by navigating to Settings > Storage. On the storage settings page, choose one of the options below to manage the visibility of your storage widget:

    • Always show : When selected, the storage widget will be constantly displayed in the left pane.
    • Show when the maximum limit is reached : When selected, the storage widget will be displayed only when the user's storage reaches its maximum limit.
    • Show when the email storage reaches 80% : When selected, the storage widget will be shown when the user's storage usage reaches 80% of their total storage. 
      Storage widget

    To view the detailed storage information used by your mailbox: 

    1. Log in to https://mail.gov.in/.
    2. Click on the Settings  icon.
    3. Navigate to Mail > Storage section.

    Here, you can view the overall storage used by your mailbox, along with all the folders and their respective total email counts in your current mail account under Mail Storage Management section. The storage utilized by each folder will be displayed in the Size section. Click Empty next to the folder name, to delete emails in a folder. Emails deleted will be moved to Trash folder. 
    Storage settings

    You can also view the storage used by your NICeMail account from the Mail Accounts section in the Settings Page. The list of accounts will be in the LHS column. You can find the storage used by a particular account in the listing.
    Mail account storage

    To view the storage details from your profile, click on your Avatar and scroll down.

    Folder-wise storage

    You can also view the folder-wise storage details by navigating to Settings > Mail > Folders. The storage used against each folder will be shown under the Size section.
    Folder storage

    Delete unwanted emails to create free space

    Suppose you choose to delete older emails to free up space, you can proceed with the deletion of email using the Empty Folder option, available on right-clicking the folder name. Once you have deleted the unwanted emails or folders eating up your space, click Empty Trash, for the storage to be recalculated. 

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