Mail Offline Mode

Mail's Offline mode lets you access your mailbox even without being connected to the internet. You can read and reply to your emails while offline. The emails are stored in your browser and displayed when offline from the browser storage.

What can you do?

• Read the emails that have been stored offline. You can decide the number of days of emails that need to be stored.
• Reply to emails in your inbox or compose new emails. These will be stored in the Outbox and delivered once you are online.
• You can compose emails and save them as drafts.
• Create and save templates.

Enabling Mail Offline

You can enable Offline mode from the settings page.

1. Login to https://mail.gov.in/
2. Click the Settings icon.
3. Go to the Offline setting.
4. Click on the Enable offline mail
   

Offline settings

Save emails

You can select which emails you want to be available only. You can store the emails received in the last 7, 14 or 30 days. Click on the date drop-down in the Save Emails section to select the number of days.

Security settings

You can decide if you want to retain the offline data stored in your browser when you log out. You can choose from one of the following options:

• Retain previous 7 days offline data in this browser - This will ensure faster sync the next time you log in.
• Remove all offline data from this browser - Since the offline data is cleared, the next time you log in, the sync might be slower.

Storage

This section displays the storage information of your browser. It includes the total storage and the storage that the offline data have used. 

How does it work?

By enabling the Offline mode, you can sync the emails of your choice when you are connected to the internet. These emails are stored in the browser where you have enabled Offline. Create a bookmark as mentioned in the settings, for later use. Once the syncing is done, you will be able to access your emails offline. When you are disconnected, use the bookmark to access Mail or navigate to mail.mgovcloud.in/  to view the emails that were synced. 

Points to remember

• Do not enable Mail Offline on shared or public computers.
• Enabling Offline is specific to the browser hence Offline access will only be available in the browser where Offline is enabled. 
• You can access Mail Offline in only one tab in the browser. 
• If you send an email with an Outbox delay in Offline mode, the delay will be considered from when you are back online. For example, if the outbox delay is set as 30 seconds, it will be timed from the instant you are online.

Supported Browsers