DNS Record Configuration for Euro DNS

    Zoho Mail provides multiple options to verify your domain ownership and configure email delivery in Euro DNS.

    Table of Contents

    Add TXT Records for Verification

    If your domain's DNS Manager is hosted with Euro DNS, follow the instructions below to update the TXT record for verification.

    1. Log in to your Domain Manager account at eurodns.com
    2. Go to Domain names > Active.
    3. Go over to the desired domain and click on Manage on the right.
    4. Click on Manage Zone and choose New Record.
    5. Select TXT in the Type dropdown menu.
    6. Enter the details of your TXT record.
      • In the Host field, type @.
      • In the TXT value field, enter the TXT value generated in the Zoho Mail Admin Console.
    7. Click on Save Record and then Save Zone.
    8. Now come back to the mailadmin.zoho.com page and click 'Verify by TXT'.
    9. If the DNS information is correctly propagated, the domain will be verified. You can proceed with the next steps to create user accounts. 

    Add CNAME Records for Verification

    If your domain's DNS Manager is hosted with Euro DNS, follow the instructions below to update the CNAME record for verification.

    1. Log in to your domain manager account at eurodns.com.
    2. Go to Domain names > Active.
    3. Go over to the desired domain and click on Manage on the right.
    4. Click on Manage Zone and choose New Record.
    5. Select CNAME in the Type dropdown menu.
    6. In the Alias field, enter the zb****** code generated in Zoho.
    7. In the Host Name field, add domain.zoho.com.
    8. Click on Save Record and then Save Zone.

    You have now added the CNAME record  successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail control panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.

    Update MX Records to receive emails

    If your DNS is hosted with EuroDNS, follow the below instructions to change the MX records of your domain for email delivery, add SPF and DKIM records to prevent spoofing of your domain email address.

    1. Login to your domain manager account at eurodns.com.
    2. Go to Domain names > Active
    3. Select Manage Domain, next to the domain name for which you want to add the MX records
    4. Click on Manage Zone.
    5. In the Add DNS drop-down menu, select MX (Mail Exchanger)
    6. In the host field, enter @ to denote the root domain.
    7. In the Mail Server field, enter mx.zoho.com. (notice the dot "." is mandatory at the end of the record for both records) and set the priority as 10.
    8. Repeat the steps to add second and third MX records and their priorities.

    9. Click Save settings to save the MX entries.

      Note:

      • The MX values given above are based on the generic configuration information. For more specific configurations particular to your domain, refer to this section in the Admin Console. You can copy-paste the values into the respective fields in the DNS Manager.
      • Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with Zoho Mail, affect email delivery, and result in permanent loss of emails delivered. Learn more.
      • You may check the validity of the MX records using Zoho's MX Lookup tool providing your domain name. The MX records that should be returned when you check in the tool should be  
        • mx.zoho.com
        • mx2.zoho.com 
        • mx3.zoho.com
    10. To add the SPF records, Go over to the desired domain and click on Manage on the right.
    11. Click on Manage Zone and choose New Record.
    12. Select TXT in the Type dropdown menu.
    13. Enter the details of your TXT record.
      • In the Host field, type @.
      • In the TXT value field, enter "v=spf1 include:zohomail.com -all".

    14. Click Save Record and click Save Zone.

      Note:

      • The values of the records with respect to Euro DNS will be given in the Zoho Mail Admin Console's DNS Mapping page. You can copy-paste the values into the respective fields in the DNS Manager.
      • In case you are using only Zoho Mail to send emails, remove all the other SPF record types from the DNS. Click 'Save Changes' again to save all the changes.
      • Having multiple SPF records will interrupt the SPF check and hence the SPF validation may fail and the emails will end up as Spam in the recipient servers. Learn more.
         
    15. To add the DKIM records, ​Click on Manage Zone and choose New Record.
    16. Select TXT in the Type dropdown menu.
    17. Enter the details of your TXT record.
      • In the Host field, copy the value "zoho._domainkey" (this will be different in the case of a different selector) from Zoho's Domain Setup page and paste it into your domain's DNS page.
      • In the TXT value field, copy the value "v=DKIM1; k=r**; p=***************....****" from Zoho's Domain Setup page and paste it in your domain's DNS page.

    18. Click Save Record and click Save Zone.

      Note:

      • It may take anywhere between 4 to 48 hours for your DKIM record to propagate. You can check the validity of your DKIM record here.
         
    19. ​In the TTL field for all the records (if editable) select the shortest possible time for the changes to take effect as early as possible.

    After adding all three records, return to your Zoho Mail domain setup page and click Verify All Records. It may take about an hour or two for you to receive emails upon successful verification of your MX records and 4 to 48 hours for the propagation of SPF and DKIM records.

     

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